Deposits and Payments

• Bookings require a $25 booking fee to secure your appointment. This amount is deducted from your final total.

• Payments are accepted via card (tap) or cash. Cash is preferred and comes with a $5 discount.

• Initial bookings are based on the services selected and any requested nail art or extras. Your final total will be confirmed at the end of your appointment based on the services provided.

Rescheduling and Cancellations

• I can move your appointment once with at least 48 hours' notice and transfer your $25 booking fee to your new appointment. Changing your appointment a second time, or giving less than 48 hours' notice, will result in a cancellation and your booking fee being forfeited.

• Cancelling your appointment or failing to attend (no-show) will result in your booking fee being forfeited. A new booking fee payment will be required to book again.

• As a private nail tech, my time is my livelihood! When an appointment is cancelled with short notice, I lose income, and the spot is difficult to fill as it was specifically reserved for you. This deposit simply protects my small business and covers my time.

Grace Period and Refunds

• I offer a 15-minute grace period. Arrivals later than 15 minutes may be treated as a cancellation, and the booking fee will be forfeited.

• All services are non-refundable. If you are unhappy with your nails, please let me know during your appointment so I can address any concerns and make adjustments where possible.

Health & Nail Conditions

• Please advise me of any nail infections, open wounds, or skin conditions around the hands or nails before your appointment.

• For your safety, services may be refused or postponed if the nails or surrounding skin are not suitable for treatment.

• Important: Arriving with an undisclosed condition that prevents a service from being completed will result in an immediate cancellation. Your booking fee will be forfeited because this policy was ignored and the appointment slot cannot be filled. Please protect your booking and check with me beforehand if you are unsure!

Repairs

• I offer free nail repairs within 7 days of your original appointment if the damage is due to application or product issues.

Salon Etiquette

• Please wait at the back of the salon and send a message when you arrive. I will come let you in. I share a workspace with hairdressers and appreciate your help keeping their space disruption-free!

• Please do not show up sick. This business relies entirely on my health to open. Remember, you are allowed one free reschedule to move your appointment to a safer date.

• No children or pets are permitted in the studio, except for service animals. Thank you for understanding.

Guest Policy

• Feel free to bring one plus-one to keep you company, just please give me a heads-up beforehand! Since nail art requires a lot of focus, I ask that they don't distract you to the point where it affects my ability to do my best work.

Age Policy

• All clients must be 16+ years old to book. Natural nails on anyone younger are still fragile and actively developing. Because I work with high-strength, professional-grade products, I do not want to risk your current or future nail health under any circumstances.

If I Am Unwell

• If I am unwell and need to reschedule your appointment, I will contact you as soon as possible to arrange a new appointment. 

• Your booking fee will be transferred to your new appointment, due to a reschedule initiated by me. 

• Thank you for your understanding and patience if this occurs.

By booking an appointment, you agree to all salon policies. Failure to follow any of these policies may result in your appointment being cancelled, and your booking fee will be forfeited.